Returns
What is your return policy?
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging.
How can I return my order?
You can easily register your return through Returnless.
What are the costs for returns?
Netherlands: €5.95
Belgium & Germany: €7.95
Denmark, France, Italy, Luxembourg, Austria, Poland, Portugal, Spain, and Sweden: €14.95
All other EU countries: €19.95
When will I receive my purchase amount after returning?
Once we have received your return shipment and it is in unused and unopened condition, the amount will be refunded to your account within 3 business days. You will receive an automatically generated email regarding the refund. It may take up to 10 business days for the amount to appear in your account.
Kan ik het product ruilen?
Exchanges can only be made by returning the product and placing a new order. Please note that you will be responsible for both the return shipping costs and the shipping costs for the new products (if the order amount is less than €75).